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IT Services

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IT Services

You will have your own network account which includes an e-mail facility, 1Tb of storage, access to the  for information about your course and access to the where you can keep track of your progress.

There are over 1200 computers, laptops and tablets across College for you to use. Some are in dedicated computer rooms, open access computers in the Library and others are spread throughout the different departments.

We have a self-service laptop loan locker that students can access.

iLockerz

iLockerz

CE+

CE+

All computers have internet access, Windows software and Microsoft Office. Many computers also have specialist course related software. There is also "Public" WIFI for you to connect to your personal devices.

You can contact the IT Services department on 01432 371462 or email us: ithelpdesk@hereford.ac.uk

IT Services is open Monday - Friday, 08:30 - 16:30 during term time and 09:00 - 16:00 out of term time and closed during the winter holidays.

Please note we can only deal with the holder of the account and we cannot send passwords to e-mail addresses.

Office 365

Office 365

Office 365 login Support

澳门6合开彩开奖Sign in – troubleshooting

  • Is caps lock on?
  • Are you accessing college resources from abroad or having MFA (Multi Factor authentication) issues? Please email us: ithelpdesk@hereford.ac.uk or call +44 1432 371462 
  • To reset your passphrase, please click 
  • Have you typed in the incorrect passphrase too many times? Your account will have locked out, but your account will automatically unlock after 1 hour of no passphrase attempts. Click 
  • Did you leave in August this year? If you have finished all your courses with us, your account will be disabled but remain on our systems, and we can reset passphrases until the end of September. After this point however, your account will no longer be accessible.
  • Are you still a student at the college? If you did not finish your course or have withdrawn from the college your account will have been disabled. We cannot allow you access to the system.

If you have checked and tried all of these things please ring the IT Services department on 01432 371462 or email us: ithelpdesk@hereford.ac.uk

IT Services is open Monday - Friday, 08:30 - 16:30 during term time and 09:00 - 16:00 out of term time.

We are sorry but we are closed over the Christmas holidays.

Please note we can only deal with the holder of the account and we cannot send passphrases to e-mail addresses.

Generate a PassPHRASE

We now recommend a passPHRASE instead of a passWORD

Please click  for more information.

Online Safety Learner Policy and Procedure